carlee
April 7th, 2007, 07:51 AM
I got an email from my host (Surpass :rolleyes: ) the other day, saying that images in a folder were getting too many HTTP connections or something and that they'd had to suspend my account...
I emailed them back saying I'd delete the folder causing problems when they unsuspend my account.
I got online the next day, site's unsuspended but no email back from them. I deleted the folder (well, actually I renamed it).
I just checked my emails again and got this response:
Carlee,
I am sorry for the delayed response. It may not be necessary for you to delete anything. This may have been simply a spike in traffic to your account. I have unsuspended your account. We will continue to monitor your account for a time to see if you are having any more resource issues. If traffic continues to be high, you may have outgrown a shared hosting environment. In this case you may need to consider dedicated server options.
The site is actually my blog...I don't know how many unique visitors I get on that site a day but it's really not much, I'm guessing less than 500...
I'm only with Surpass now because I had the same problem when I was with another hosting company (Reseller / Hosting Zoom).
I'm finding it kind of difficult to believe that I've outgrown shared hosting when there are members here with a lot more visitors than I get and are still on shared hosting...
I was expecting a "resource abuse" message within a year of being on Surpass but I'd have thought it would have something to do with me kicking MySQL too much, lol. :P
I think they might be trying to get more money from me. =\
I emailed them back saying I'd delete the folder causing problems when they unsuspend my account.
I got online the next day, site's unsuspended but no email back from them. I deleted the folder (well, actually I renamed it).
I just checked my emails again and got this response:
Carlee,
I am sorry for the delayed response. It may not be necessary for you to delete anything. This may have been simply a spike in traffic to your account. I have unsuspended your account. We will continue to monitor your account for a time to see if you are having any more resource issues. If traffic continues to be high, you may have outgrown a shared hosting environment. In this case you may need to consider dedicated server options.
The site is actually my blog...I don't know how many unique visitors I get on that site a day but it's really not much, I'm guessing less than 500...
I'm only with Surpass now because I had the same problem when I was with another hosting company (Reseller / Hosting Zoom).
I'm finding it kind of difficult to believe that I've outgrown shared hosting when there are members here with a lot more visitors than I get and are still on shared hosting...
I was expecting a "resource abuse" message within a year of being on Surpass but I'd have thought it would have something to do with me kicking MySQL too much, lol. :P
I think they might be trying to get more money from me. =\