Crazy Egg vs Adsense

[DavidR]

Edit: Please scroll down to the third post in this topic, which is made by me if you don't know what Crazy egg is. All should be explained.

Crazy egg monitors clicks on your site. www.crazyegg.com

I installed crazy egg this evening to my site. It said in the short period of time that I had it there, that I had had 20 clicks on my adsense ad blocks.

My Google adsense account says I have got 8 clicks. What on earth?

Just in case adsense was slow at updating I left it. I went out and now I have come home and checked again and still it doesn't match up, there is a vast difference in what Google says the click rate is. Crazy egg says it is more than double what Google says.

I thought, oh maybe it was some 'newb' visitors and they doubled clicked on the links as they would on a desktop icon for example. So I checked the heat pattern and there are defiantly 20 clicks in separate places.

The vast majority of my traffic is from the USA then England then the rest of Europe and about 0.5% from "other" countries. So I think that pretty much rules out that I got a vast amount of unique clicks from countries Google does not recognise all in the space of a few hours.

I doubt that many people would be clicking on public service ads, so that doesn't explain it. Also the clicks can be seen (thanks to crazy eggs heat click detector) to be position exactly where ads would be displayed, if people were clicking (an unusually high amount) on public service ads the clicks I'd say would be direct more to the centre, which they are not.

So what's up? Why isn't Google paying me for these clicks or even recognising them? I am well and truly baffled! Any of you MySpace gurus had any experience of this or know why this is the case?

[fryman]

Before starting this thread you should of explained... what the heck is crazy egg?:? :?

[DavidR]

Before starting this thread you should of explained... what the heck is crazy egg?:? :?

Oh sorry, I found out about crazy egg from a member of this forum so I presumed everyone was using it.

Crazy egg monitors clicks on your site. www.crazyegg.com

It displays in your account an overlay using a "heat detector" so you can see where all the clicks on your website pages are. The "hotter" areas means that those links are the most popular.

It's really very useful, check out the site there is a demo of the heat thing I mentioned on the frontpage.

Now that is explained, are there any reasons or other examples of when Google has ignored clicks that have taken place legitimately?

[PGZ]

The script that you are using cant actually detect a click. It can only tell when the mouse hase gone over the ad. It is adding everytime someones mouse goes over said ad and not the actual click.

PGZ

[DavidR]

The script that you are using cant actually detect a click. It can only tell when the mouse hase gone over the ad. It is adding everytime someones mouse goes over said ad and not the actual click.

PGZ

Are you sure, because crazy egg is defiantly saying it was clicks, not mouse positioning?

If it was simply the cursor position, surely there'd be far more heat patches on my site, some areas have none, surely random areas would have heat patterns where the user is just looking at the page and not moving their mouse?

Edit: I searched the net and found nothing on it just tracking mouse positioning.

"This application tracks the precise location of clicks on your website." That sentence was pretty much the theme on all sites talking about it. That I could find anyway. Maybe it does track mouse position too, but it is defiantly telling me that I got xx number of clicks it says it numerous times, when not using the heat sensing tool too.

[EHamilton]

I used crazy egg a few weeks back and my results were way off too, but in my case crazy egg showed less clicks than google showed, probably just some sort of inaccuracy with crazy egg in terms of adsense.

[alexisthemovie]

its pretty close to my ypn stats in terms of click tracking. with crazy egg, i doubled my revenue.

[Cyclops]

Which version of Crazy Egg are you guys using.

with crazy egg, i doubled my revenue.
Could you tell us a bit more about how you acheived that.

[alexisthemovie]

i saw where my visitors clicked and optimized the page accordingly.

[DavidR]

Back to my question, I haven't sent a single bulletin or anything like that, but I do have a corner tag on my layouts. I have had many click throughs from the tag, is it possible despite my site being a MySpace site and the adverts being MySpace ads, that Google is not accepting clicks that come from users who got to my site from MySpace?

[Cyclops]

Back to my question, I haven't sent a single bulletin or anything like that, but I do have a corner tag on my layouts. I have had many click throughs from the tag, is it possible despite my site being a MySpace site and the adverts being MySpace ads, that Google is not accepting clicks that come from users who got to my site from MySpace?
Definately not ..... I promote my sites through bulletins and that hasn't happened.

[redbaffl]

I think when users click ads if they do not stay on that ads page for at least 30 seconds they do not count as clicks. So Crazy Egg will see them as clicks of course while adsense does not.

I could be wrong in this case but I do know there are requirements like that.

[chasebadkids]

i just signed up for a demo on this newegg thing, it works wonders i love the heatmap,

but I dont know whether or not they are jipping you, i sure hope they arent.

[DavidR]

I think when users click ads if they do not stay on that ads page for at least 30 seconds they do not count as clicks. So Crazy Egg will see them as clicks of course while adsense does not.

I could be wrong in this case but I do know there are requirements like that.

If that is the case that's crazy, anyone able to shed some facts on this? Because it could be the fault of the site advertised... not the publisher that the visitor isn't staying longer than 30 seconds... if their site they are advertising isn't up to scratch and visitors are leaving when they get to it, why should the publisher lose out on money? They did their job and published the advert... it isn't their job to make sure the content on the site they're publishing is worth seeing.

[chasebadkids]

If that is the case that's crazy, anyone able to shed some facts on this? Because it could be the fault of the site advertised... not the publisher that the visitor isn't staying longer than 30 seconds... if their site they are advertising isn't up to scratch and visitors are leaving when they get to it, why should the publisher lose out on money? They did their job and published the advert... it isn't their job to make sure the content on the site they're publishing is worth seeing.



yah thats totally true, we could have a case on our hands for some big $$$..

haha =]

[Cyclops]

It sort of makes sense, a couple of times I have asked people to click on my ads to see if the clicks are being registered and they haven't, I'm assuming they clicked on the ad then closed the window straight away .... now I'm thinking the reason may be that the visitor has to stay on the page for a certain time.
That may or may not be 30 seconds though, it may even be 10 seconds.

[Helios]

From my experience, CrazyEgg registers any clicks within the adsense block. So, if someone clicks on "Ads by Google", it will register as a click. Same thing goes for any ad blocks that have the "Advertise here" text.

Just a thought, but I wouldn't imagine it would cause the difference that you're seeing. If it keeps doing this, go ahead and give them a call - (888) 227-3913 - they're friendly people! :)

[redbaffl]

Cyclops, you saved me! haha... but yeah I'm not sure if its 30 seconds i'm just pretty sure there is a set requirement from adsense not the advertisers. Because like you said if someone clicks an ad and does not even wait till the page loads before they close it why should it count? I admit i'm guilty of trying to help some people out who have a site that you can tell they worked hard on, so I click on their ads sometimes and I wait at least a minute on the ads page AND I browse around a little on the ads page.